Average Visit Time
The average time it takes to enjoy At the Top is approximately 1 hour and 30 minutes however you are welcome to take your time. Please note that the average visit time may extend according during peak seasons and sunset times. Guests of At the Top, Burj Khalifa SKY can stay at level 148 for up to 30 minutes to continue the journey to level 125, where they can stay as long as they prefer.
For visitors to level 124 who wish to view the sunset, we would recommend booking an entry time approximately 90 minutes prior.
For your safety, the outdoor terrace may need to close during severe weather conditions. Refunds and rain checks are not offered for inclement weather.
Baggage and Stroller Storage
For the comfort and security of all guests, visitors are required to store their shopping bags and strollers in the Check Room located near the At the Top entrance. Your belongings can be picked up when exiting the attraction.
Audio Guided Tours
Visitors to At the Top, Burj Khalifa can rent the smart audio device with headphones to enjoy the fascinating story of the engineering and architectural marvel. The tours are also available in English, Arabic, French, Spanish, Mandarin, Japanese, Russian, and German. Young guests between 8-12 years of age, have an option of a special children’s audio tour. Now available at an introductory price of AED 25, the Audio Guided Tour can be obtained from the ticket counter.
At the Top, Burj Khalifa SKY visitors can enjoy the guided tours by a Guest Ambassador.
You can now stay connected with a dedicated Wi-Fi coverage available throughout the attraction, with our compliments.
Dedicated photo kiosks allow our visitors to capture their memorable moments at At the Top, Burj Khalifa in a unique style. Using the green screen technology, our team of photographers create beautiful backdrops illustrating the Burj Khalifa external facade or striking views of the city. The photo kiosks also offer printing of pictures on a range of merchandise making an ideal At the Top, Burj Khalifa memorabilia.
If your child becomes separated from your group, contact the nearest At the Top Guest Ambassador. Before you enter the attraction tell your children to contact the nearest At the Top Guest Ambassador for assistance if they become separated from you during the tour.
Lost & Found
Should you lose belongings or find lost items, please contact the nearest staff member or go to the Check Room area. We regret that At The Top cannot be responsible for lost or stolen items.
The entire At the Top experience is wheelchair accessible. Working service animals for the disabled are allowed on the tour, however other pets are not permitted. There are currently no accommodations for the hearing or sight impaired.
For the protection of our guests and the facility, the following items are not permitted at any time:
- Magic markers, spray paint
- Aerosol cans
- Glass bottles
- Chemical weapons, mace/pepper spray
- Skate shoes or any footwear with wheels